If you are sourcing smart low-voltage electrical products for distribution boards, “OEM/ODM customization” can mean anything from a simple private label program to a full project-ready configuration. The fastest projects are not the ones with the most emails, but the ones with the clearest checklist.
This guide is a practical, partner-friendly checklist you can use before requesting a quote, preparing samples, or launching a private label line. It is written for distributors, system integrators, and project buyers who want a smoother path from sample to shipment.
For a full overview of Tongou’s OEM/ODM capability and customization options, please visit: OEM/ODM Customization Page
Before discussing models, define the basic environment where the product will live:
Target market/region: EU, UK, Middle East, LATAM, etc.
Typical installation: distribution board / cabinet / outdoor box
End customer type: residential / commercial / industrial
Preferred connectivity: Wi-Fi / Zigbee / 4G / RS-485 (project-dependent)
Buying goal: retail private label vs project delivery vs portfolio expansion
Why this matters: the same “smart switch” request can lead to different solutions depending on wiring habits, deployment conditions, and how the product will be sold.
People often mix these terms. Here is the useful way to think about them:
OEM: you provide clear specs and requirements; the factory manufactures accordingly.
ODM: you select an existing platform/solution and customize based on it (faster time-to-market).
In many real projects, the fastest route is ODM + modular customization (branding/packaging + configuration options), because you can reduce risk while still creating a market-ready product line.
Logo / laser marking / nameplate layout
Label format guidance (barcode/QR if needed)
Model naming format alignment (for portfolio consistency)
Box design, inserts, protective packaging
Quick start guide and user manual (multi-language if needed)
Catalog-ready photos and key selling points
Depending on the product type, configuration may include:
Pole/wiring format variants (market-dependent)
Rated current selection ranges
Function options by scenario (monitoring, control, accessories)
Connectivity options (project-dependent): Wi-Fi / Zigbee / 4G / RS-485
Even great products fail when the installation reality is not confirmed early.
Use this mini checklist:
What is the panel space situation (DIN-rail width, layout, cabinet constraints)?
What is the wiring style commonly used in your region/site?
What loads are controlled (lighting, pumps, HVAC, cabinet fans, etc.)?
Is this for indoor distribution boards or outdoor/wet environments?
If you are doing outdoor projects, “standard DIN-rail devices” may not be enough and a waterproof enclosure solution may be required.
You do not need to publish production numbers to prove you are factory-ready. A more professional approach is to communicate process clarity:
Incoming material checks
Process inspection and functional verification
Final inspection before shipment
Batch traceability and documentation management
For long-term partners, consistency is the real “premium.” A clear QC workflow reduces after-sales friction for both the factory and the distributor.
If you send the following details, your factory quotation and proposal will be significantly faster:
Target market/region:
Product category (breaker/switch/meter/accessory/gateway/etc.):
Connectivity requirement (if applicable):
Branding scope (logo/label/packaging/manual):
Required configuration options (poles/rated current/wiring format):
Expected order plan (trial + forecast):
Links or references (if any):
This template also reduces misunderstandings and prevents repeated back-and-forth.
Pitfall 1: Only asking “price” without defining scope
Fix: specify what you need to customize.
Pitfall 2: Skipping installation conditions
Fix: confirm wiring habits, panel space, indoor/outdoor environment.
Pitfall 3: Unclear approval process for samples
Fix: define a sample confirmation checklist before samples ship.
Pitfall 4: Treating manuals and labels as “later”
Fix: documentation affects support cost. Solve it early.
A good customization project is not dramatic. It is structured, repeatable, and easy to deliver. When scope, workflow, and verification are clear, speed becomes a natural outcome.
Johnson Lim is the General Manager of Changyou Technology and has over 10 years of experience in circuit protection technology and residential electrical safety. He is committed to developing and producing safer and smarter electrical products.
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tongou was established in 1993 and is the trademark of Changyou Technology. We position ourselves as providers of intelligent product solutions for high and low voltage electrical systems, taking on solving customers’ pressures and challenges as our responsibility and creating value for them. We utilize intelligent products to serve global customers, making life smarter and more convenient to benefit your life.
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